Privacy Policy

Last Updated: 2025/05/17

This Privacy Policy describes how Just Coins SA (Pty) Ltd, Registration Number 2018/589616/07, VAT Number 4280289937, (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit or interact with our website: www.justcoinssa.co.za.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identification Data: Full name, ID or passport number, company name.

  • Contact Information: Email address, phone number, residential or business address.

  • Transactional Data: Purchase history, payment details, coin valuations or sale records.

  • Device & Technical Data: IP address, browser type, cookies, and analytics information.

  • Compliance Data: Documents and data collected for FICA and anti-money laundering purposes.

2. How We Use Your Information

We use the collected information to:

  • Facilitate coin and bullion sales and purchases.

  • Process payments and issue invoices.

  • Verify identity and comply with legal and regulatory obligations.

  • Communicate about updates, offers, and services.

  • Improve our website’s user experience and security.

3. Sharing of Information

We do not sell your personal data. However, we may share it with:

  • Service providers involved in payment processing, compliance, and hosting.

  • Regulatory authorities, if required under law or FICA/AML compliance.

  • Professional advisors, including auditors or legal teams, when necessary.

4. Data Security

We implement strong security measures to protect your data:

  • SSL encryption on our website.

  • Limited access to sensitive information.

  • Secure storage of FICA documents.

5. Data Retention

We retain your information only as long as necessary for business, legal, and tax purposes. If you request deletion of your information, we will review and comply, subject to legal requirements.

6. Your Rights

You have the right to:

  • Access your personal data.

  • Correct or update your information.

  • Request deletion of data (subject to FIC and SARS retention requirements).

  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at: admin@justcoinssa.co.za or call 087 265 3199.

7. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and collect anonymized usage data through Google Analytics. You may disable cookies in your browser settings.

8. Third-Party Links

This website may contain links to third-party platforms (e.g., WhatsApp, Facebook, BobShop). We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We reserve the right to update this policy. All changes will be posted on this page with an updated date.

11. Contact Information

Just Coins SA (Pty) Ltd
Reg No: 2018/589616/07
VAT No: 4280289937
Website: www.justcoinssa.co.za
Email: admin@justcoinssa.co.za
Phone: 087 265 3199